Resolved -
We are continuing to observe successful traffic from Accelerate. This incident has been resolved.
Jul 17, 16:54 UTC
Monitoring -
We are no longer observing impact of this incident and traffic has returned to normal. We will continue to monitor until the upstream service provider closes their incident.
Jul 17, 16:16 UTC
Update -
We have applied mitigations to narrow the impact. We are continuing work toward a full mitigation.
Jul 17, 15:13 UTC
Investigating -
Description: We are investigating an upstream service provider incident impacting Accelerate service in the eu-central-1 region.
Affected users: allocations of new query engines in eu-central-1
Root cause: upstream service provider disruption
Workarounds: none
Jul 17, 13:03 UTC